Digital Project Coordinator

Digital Project Coordinator

DNA Digital provide expertise in all aspects of a development project from consulting and planning to the management, design, development and delivery. We also provide on-going support and infrastructure management.

The role of Digital Project Coordinator is to ensure that client projects are delivered within the project timescales, within budget and to the quality expected.


  • Supporting the delivery of a wide range of digital projects, feature requests and support requests for customers
  • Planning and tracking projects
  • Interpreting client briefs, write documentation, scope requirements, and provide estimates of work when required
  • Liaising and updating stakeholders on the status of projects, timeline and any issues that may come up during the project
  • Identifying risks, issues and discrepancies and taking action accordingly
  • Forming strong relationships with the client and developing communication channels between the involved parties
  • Work collaboratively with both offshore and in-house teams to ensure the successful delivery of projects
  • Project administration, including updating project timelines and documents
  • Ensuring client support queries are dealt with efficiently
  • Providing technical support
  • Resolving project issues

Key skills:

  • Adept at using computer and project management applications
  • Excellent IT skills, including detailed knowledge of MS Office and website technologies
  • Excellent written and verbal communication skills in a technical and business environment with both colleagues and clients
  • Attention to detail
  • Proactive and solution-oriented when managing difficult projects and timelines
  • Ability to work under pressure, change direction when required and work on a range of client projects at the same time

Qualifications and relevant experience:

  • Project coordination (3+ years desirable). PRINCE2 Qualification would be advantageous
  • Proven experience of effectively managing small to large scale projects from brief through to delivery
  • Understanding of Web technologies and concepts
  • Experience in a range of project management software including Agile and Waterfall
  • Experience of presentations, report writing and data analysis capabilities
  • Knowledge of working with opensource systems such as WordPress and Umbraco or other CMS
  • Knowledge of HTML and CSS would be advantageous

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    PDF's and Word Documents are only accepted. We would advise you to upload a PDF instead.